TERMS AND CONDITIONS


 

 

 

Terms and conditions for the rental of the rooms

1/ Booking and confirmation of the booking
Any booking will be confirmed per e-mail; together with the details of your credit card's number and expiry date.

2/ Deposit
For non-refundable tariffs, the total of the stay will be withdrawn as soon as you book.  

3/ Cancellations
Cancellation policy for individuals:

  • cancellation 2 days before the planned arrival date: no fees,

  • cancellation less than 2 days before the planned arrival date: 100% of the total amount of the planned stay shall be billed,

  • No-show: 100% of the total amount of the planned stay shall be billed,

  • These conditions do not apply to groups and rooms booked during special offers.

Cancellation policy for groups:

  • cancellation 60 days before the planned arrival date: no fees,

  • cancellation 60 to 30 days before the planned arrival date : 25% of the total amount of the planned stay,

  • cancellation 30 to 15 days before the planned arrival date : 50% of the total amount of the planned stay,

  • No-show or cancellation less than 15 days before the planned arrival date: 100% of the total amount of the planned stay.

4/ Premature departure

Should you leave prematurely, the total cost of the initially planned stay shall be billed.

5/ Late check-in
Check-in on the day of arrival shall never be later than 10:00 p.m.
Please collect your key at reception before 8:00 p.m.

6/ Themed stays, gifts, etc.
Should you book one of our themed stays, or special gift ideas, no  benefits may be deducted, whether consumed or not.

7/ Pets
With an additional 15€ (food not included), pets under 7 kilos are allowed in our hotel. Large size dogs are not permitted.
Any degradation shall be billed to the client.
Pets are not allowed in the restaurant.

8/  Tourist tax
The national tourist tax (for 18 years old and above) is 1.00€ per person and per night.

 9/ Miscellaneous
Le Manoir de Bellerive isa « non-smoking » hotel.
Your bedroom is available from 04:30 p.m., and you’ll have to leave it before 12:00 a.m. on the day of departure.